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Welcome to the Richman Digital Services website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following privacy policy, which together with my terms & conditions govern Richman Digital Services’ relationship with you in relation to this website. If you disagree with any part of this privacy policy, please do not access or use the Service.

I take your privacy seriously and I have attempted to keep this document clear and concise so that it can be easily read and understood. Please read this policy carefully and contact me at richmanonlineservices@gmail.com if you have any questions or comments about this policy.

This policy applies only to the ‘richmandigital.co.uk’ website and associated services within this domain. If you leave this site (via an on-site link or otherwise), you will be subject to the policy of that website provider. You should check their policy before continuing to access the site.

First of all, this website makes use of cookies. Cookies are very small text files that store information on your computer. The main reason they are used is to support my third-party traffic analytics software. The cookies I use collect information on your browsing habits on this website, such as how long you spend on the website and which pages you visit. I also collect your computer IP address which helps me work out where in the world the traffic to this website comes from. The reason I use these cookies is so that I can continue to provide content that is relevant to you as a visitor and make changes to ensure I am reaching the right people with the information on the website, and ultimately with my services.

Different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers:

If you are using any other web browser, please visit your browser’s official support documents.

In addition to cookies, we also collect your personal information which you voluntarily supply if you decide to contact us via this website. The contact form requires you to provide your name, an email address and some additional information relating to your enquiry.

I do make use of personal information that you supply to me in order to fulfil the services of this website. I process this data in the following ways:

To personalise content on this website and to improve your user experience.
For internal research and development purposes.
For marketing and/or promotional purposes
To facilitate customer interactions and respond to enquiries.

If I want to use your information for any other purpose, I will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless I am required to do otherwise by law.

Your personal information will always be treated as confidential by me. Only in cases where it is necessary to provide our services and conduct our normal business operations will your information be used.

I may also disclose your personal information for the following: (1) to comply with applicable laws, regulations, court orders or other legal proceedings; (2) to enforce your agreements with me, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or my company is merged or acquired by another company, your information will be one of the assets that is transferred to the new owner.

I will retain your personal information for 90 days to 1 year after user accounts remain idle or for as long as I need it to fulfil the purposes for which it was collected as detailed in this Privacy Policy.

I may need to retain certain information for longer periods such as record-keeping/reporting in accordance with applicable laws or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

The security of your information is important to me and I will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under mycontrol.

However, given the inherent risks, I cannot guarantee absolute security and consequently, I cannot ensure or warrant the security of any information you transmit to me and you do so at your own risk.

Under the GDPR you have the right to view and control personal data held by me. You may request from me, in writing to richmanonlineservices@gmail.com, the following processes in relation to your personal data at any time:

  • access to your personal information.
  • correction and deletion of your personal information.
  • withdrawal of your consent.
  • restriction of processing and objection.

I will strive to comply with any queries about your personal data in an efficient and expedient manner.

All communication about this process will happen in email format and you are required to submit your request to me in an email. I am only able to assist you in processing your personal data and will never reveal nor confirm the personal information of another individual.

For this reason I may require proofs that you are in fact the person in question. I will normally qualify this using a security question format.

If your query is not satisfactorily handled by me, you have the right to lodge a complaint with the Information Commissioner’s Office.